Ashley Ross, Client Care Executive at Bank of America: How the Pandemic Has Redefined the Customer Experience

Events over the last year have pushed companies to be more agile and thoughtful in their customer experience approach. Consumers have reevaluated their personal and financial priorities and enhanced their expectations of the brands they support. to celebrate National Customer Service Week (October 4-8, 2021), Ashley Ross, Client Care Executive at Bank of America, joins me to talk about how the customer experience will forever be changed in a post-pandemic world.

Download episode here

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn

LISTEN TO TALK! WITH AUDREY RADIO SHOW ON THE FOLLOWING STATIONS

LISTEN TO THE PODCAST ON:

Shopping Basket

SIGN UP TO RECEIVE THE LATEST UPDATES FROM TALK! WITH AUDREY

Subscribe to
TALK! with AUDREY's Newsletter

FOLLOW US ON SOCIAL!