Holly O'Neil - TALK! with AUDREY

Delivering Seamless Client Experiences In A Changing Landscape

As client expectations continue to shift and face-to-face interactions are limited, companies have had to pivot quickly or improve upon their existing client care models to create more meaningful and personalized experiences in order to meet clients’ changing needs. Joining me to celebrate National Customer Service Week, Holly O’Neill, Chief Client Care Executive, Bank of America, to talk about how clients and companies are both redefining the client experience.

Beth Stiller - TALK! with AUDREY

Prioritizing Your Health And Wellness During The Pandemic

From the day-to-day anxiety caused by global circumstances to the” new normal” of working from home many people are experiencing pain and health problems that are causing them to rethink their wellness routines. As spas, gyms and wellness centers re-open, all eyes are on how these businesses have adapted to the new normal and what strategies and protocols are in place to ensure the safety and comfort of returning customers. Massage Envy CEO, Beth Stiller talks about their new safety procedures and protocols.

Sarah South - TALK! with AUDREY

AncestryHealth® Empowers Moms to Take Care of Family Health with New Consumer Genetics Technology

A recent survey from Ancestry found that nearly 60% of parents say that the COVID-19 pandemic has increased their interest in understanding their genetic health. They recently launched AncestryHealth, it’s an advanced genetic testing technology designed to help people understand their risk for developing certain inheritable health conditions. My guest is Sarah South, vice president of laboratory sciences at Ancestry DNA.

Nela Richardson - TALK! with AUDREY

Study Finds Americans are Reconsidering Investing In Higher Education Due to Covid-19

According to a new Edward Jones and Morning Consult study, since the COVID-19 pandemic has upended the education sector, Americans are reconsidering investing in higher education.

My guest is Nela Richardson, a principal strategist for Edward Jones, we talk about the details of the survey, revealing concerns over education investment, and some tools that are currently available to help assist you with planning for college.

Eric Christopherson - TALK! with AUDREY

Ultimate Camp In Unites Families Across the Country Affected by Childhood Cancer

A camping experience can be invaluable for those burdened by childhood cancer, as it provides support and connection to others. On August 29th, Northwestern Mutual through its foundation and in collaboration with Lollipop Theater Network, united hundreds of children and families who are affected by childhood cancer for a one-of-a-kind virtual camp experience called the Ultimate Camp-In. to tell us all about it, Eric Christopherson, Vice President of Strategic Philanthropy and Community Relations, and President of Northwestern Mutual Foundation.

Dr. Rupesh Kotecha - TALK! with AUDREY

Medical Device Is the First FDA Approved Treatment Option for Mesothelioma In Over 15 Years

Each year an estimated 3,000 Americans are diagnosed with mesothelioma. It’s a rare type of cancer that forms in the lining of major organs in the chest or the stomach. The most common form is malignant pleural mesothelioma, but less than 30% of patients were candidates for surgery to remove the tumor. Dr. Rupesh Kotecha, a radiation oncologist at Miami Cancer Institute. We’re going to talk about the facts of mesothelioma and how a technology already approved for brain cancer is offering a new innovative option for treatment.